CUSTOMER SERVICE (ENGLISH)

Description

Job Summary: We are seeking customer service personnel to manage websites, provide user support and assistance, focusing on resolving inquiries and account-related issues. Key Highlights: 1. Customer support role in website administration 2. Data review and customer assistance functions 3. In-person shift with fixed working hours We specialize in website administration, and currently seek customer service staff fluent in **ENGLISH**. *(We are not a call center)* **REQUIREMENTS** \-English C1 *(Mandatory) (Proficient spoken and written English)* \-Proficiency in Microsoft Office \-Minimum 2 years of customer service experience \-Ability to communicate effectively with the public in person and via telephone **RESPONSIBILITIES** \-Review data provided by our customers. \-Provide basic information about our services \-Transfer calls \-Assist our customers with questions or account-related issues that may arise. \-Other duties inherent to the position. **\-IMPORTANT\-** \-Full-time in-person schedule (Miraflores) \-Monday to Friday, 10:00 AM to 7:00 PM (Saturday as required) \-Position type: Full-time \-Formal employment registration (Planilla) Position type: Full-time Salary: S/.1,600\.00 \- S/.1,900\.00 per month Application question(s): * Do you have strong spoken and written English proficiency? * Are you available to work in person from 10 AM to 7 PM? * Do you have customer service experience? * Are you available to start immediately? Work location: On-site employment