CUSTOMER SERVICE ASSISTANT

Description

Job Summary: We are seeking Customer Service Assistants for customer service and operational support at food & beverage retail locations, with training in cashier duties and POS systems. Key Highlights: 1. Operational and active position with customer service 2. Cashier and POS system training 3. Teamwork during peak demand periods A food & beverage sector company, operating as a concessionaire within a university, is currently seeking **Customer Service Assistants** for our retail locations. The position focuses on **customer service and supporting operational activities at the point of sale**, including order dispatch, restocking, organization, and cleaning. Additionally, training will be provided to assume cashier duties and POS system operation, according to functional assignments. This is an **operational, physically active position with periods of high demand**, requiring willingness to work under pressure while maintaining high standards of attention and service. Main Responsibilities: * Courteous and efficient customer service. * Order taking, preparation, and delivery. * Support in dispatch, restocking, and product setup. * Maintaining order and cleanliness in the service area and point of sale. * Compliance with hygiene, food handling, and food safety protocols. * Support in inventory management and supply control. * Support in cashier duties, POS system operation, and payment processing, following training and as assigned. * Support in sales recording and issuance of receipts. * Team support during peak-demand hours. * Performing other operational tasks related to service. Requirements: * Completed secondary education. * Ongoing or incomplete technical or university studies will be considered. * Prior experience in customer service, sales, cashier duties, restaurants, cafeterias, stores, supermarkets, or similar roles is valued, **but not mandatory**. * Desirable experience in cash handling, POS systems, collections, or sales. * Willingness to learn and perform various operational tasks. * Good communication skills and courteous demeanor. * Responsibility, punctuality, and ability to work in a team. * Ability to work **under pressure and maintain strong performance during peak-demand periods**. * Availability to perform operational tasks typical of the food & beverage industry. Work Schedule and Location: * **Monday to Saturday – Morning shift:** 7:00 a.m. – 4:00 p.m. * **Monday to Saturday – Afternoon shift:** 11:00 a.m. – 8:00 p.m. * **Work location:** Concessionaire company located in San Miguel. Benefits: * Formal employment registration **from day one**, under the general regime, with full benefits. * Overtime compensation. * Family allowance, if applicable. * **Lunch provided by the company.** Contact: 9 five 4, six, 1, six, 9, 5, two. Salary: Starting from S/.1,130\.00 per month Work Location: On-site employment