Body and Paint Service Advisor

Description

Job Summary: Experienced Body Advisor specializing in metal straightening and painting, responsible for end-to-end automotive repair management—from initial inspection to vehicle delivery. Key Highlights: 1. Comprehensive management of vehicle repair and accident claims. 2. Coordination with customers, repair shops, and insurance companies. 3. Quality verification and customer service. A leading company in the Automotive sector located in Miraflores — Body Advisor for metal straightening and painting. **1\. Main Responsibilities** * Conduct initial vehicle inspections and document observed damages. * Prepare repair estimates and quotations. * Manage work order issuance. * Coordinate with insurance companies for inspections, approvals, and claim follow-up. * Inform customers about repair status and progress. * Coordinate with metal straightening, painting, and warehouse departments to ensure availability of spare parts and materials. * Monitor adherence to delivery deadlines. * Manage additional repairs identified during the repair process and request corresponding approvals. * Verify quality of completed work prior to vehicle delivery. * Handle billing and related service documentation. * Deliver the vehicle, explaining performed repairs. * Address customer complaints and coordinate timely resolutions. * Maintain up-to-date information in workshop management systems. **2\. Requirements** **2\.1\. Academic Qualifications** * Technical or university degree in Automotive Mechanics, Business Administration, Industrial Engineering, or related fields. * Preferred specialization in customer service or automotive workshop management. **2\.2\. Experience** * Minimum 2 years as a Service Advisor, Claims Advisor, or similar roles in body and paint workshops. * Experience in vehicle insurance claim management (preferred). **2\.3\. Knowledge** * Automotive bodywork, metal straightening, and painting processes. * Preparation of estimates and quotations. * Handling of insurance companies and vehicle accident claims. * Customer service and negotiation techniques. * Microsoft Office and workshop management systems. **3\. Working Conditions:** 3\.1\. Working Hours. Monday to Friday: 8:00 AM to 6:00 PM; Saturdays: 8:00 AM to 1:00 PM 3\.2\. Salary: 2000 soles \+ billing bonus. **4\. Other.** Workplace: Miraflores. · Send CV to: consultoria.arkadia@gmail.com · Send CV to: 946145363 – 955538961 Salary: Starting from S/.2,000\.00 per month Workplace: On-site employment