Description
Job Summary:
Technical professional or engineer responsible for network monitoring and support, coordinating fault resolution and service requests, and managing tickets and vendors.
Key Responsibilities:
1. Network design, implementation, and maintenance
2. Coordination, monitoring, and tracking of faults and requests
3. 24/7 service support and incident management
**Requirements:**
\-**Certified Technician** in computing and informatics and/or networking and/or electronics and/or telecommunications; or **Bachelor's Degree or Certified Professional** in Electronic Engineering and/or Telecommunications Engineering and/or Systems Engineering and/or Computer Engineering and/or Industrial Engineering.
\-Experience in network design, implementation, and maintenance.
\-Basic CCNA knowledge.
\-Strong values of respect, courtesy, punctuality, honesty, and solidarity.
**Responsibilities:**
\-Coordination, monitoring, and tracking of faults and requests; submission of reports as requested; monitoring of network links; and escalation to vendors.
\-Level 1 ticket triage and ticket review.
\-Providing service support to the client company during incidents to ensure 24/7 system availability.
\-Performing other related tasks assigned by the Networks Department.
**Benefits:**
Competitive market-based salary.
Working hours: Monday to Friday.
Career development path.
MYPE-regime payroll.
Salary: S/.1\.00 \- S/.2\.00 per month.
Workplace: On-site employment.