Customer Service / Morning Shift / Rotating Weekend Days Off

Description

Job Summary: We are seeking a Customer Service and Cross-Selling Advisor for Entel Peru, providing inbound telephone support and performing sales based on customer needs. Key Responsibilities: 1. Inbound telephone support to resolve inquiries and complaints for Entel Peru. 2. Management of plan and device changes, and guidance on payment methods. 3. Opportunity to perform cross-selling and advance professionally. JOIN KONECTA! Customer Service and Cross-Selling Advisor – Entel Peru (High-Value Postpaid Resolution) At **Konecta**, we seek individuals with a service-oriented attitude, strong communication skills, and a desire to grow professionally. Work Modality * On-site * Full-time * Shift: Morning What will you do? You will provide inbound telephone support to Entel Peru customers by: * Resolving inquiries and complaints regarding postpaid lines. * Providing information on plans, contracts, and billing. * Managing plan changes and device replacements. * Guiding customers on payment methods and top-ups. * Managing service reactivation. * Performing cross-selling (Cross Selling) according to customer needs. Training * On-site modality. * Duration: **19 days**. * Schedule: **Monday to Saturday, 9:00 a.m. to 4:00 p.m.** * All stages include evaluations. Welcome Bonus You will receive **S/ 40 for each day attended during training**, Work Schedule * On-site management. * Working hours: **8:00 a.m. to 6:00 p.m.** * Effective workday: **7 hours plus 15 minutes \+ 45 minutes for break.** * Rotating day off: **Saturday or Sunday.** Who are we looking for? * Excellent communication skills. * Customer orientation. * Commercial mindset. * Availability to work on-site. * Eagerness to learn and grow professionally. Are you interested? Apply now and join our team! You may also contact us at **932 152 363** for further information. Salary: S/.1,130\.00 \- S/.1,330\.00 per month Workplace: On-site employment