Description
Job Summary:
We are seeking Customer Service Hostesses for a chain of fusion cuisine restaurants, bakeries, and pastry shops, focused on delivering warm and personalized service.
Key Highlights:
1. Excellent presence and communication skills
2. Strong service orientation and customer focus
3. Active interaction with customers to enhance their experience
What We Are Looking For:
A prominent chain of **fusion cuisine restaurants, bakeries, and pastry shops** is seeking **Customer Service Hostesses** with excellent presence, strong communication skills, and a genuine service vocation, oriented toward delivering warm and personalized customer experiences.
Responsibilities:
* Greet customers in a courteous and friendly manner.
* Patrol the dining area during breakfast, lunch, and dinner services, interacting with customers.
* Inquire about the quality of service received and customer satisfaction with products.
* Collect suggestions, feedback, and observations to support continuous service improvement.
* Identify, with the customer’s consent, the name or characteristics of the table or group served for follow-up purposes.
* Prepare reports indicating:
* Table or group served.
* Feedback on dishes.
* Service quality.
* Relevant suggestions or observations.
Requirements:
* Excellent personal appearance.
* Fluent communication, empathy, and a positive attitude.
* Strong service orientation and customer focus.
* Availability to work at any of the locations listed.
* Availability to work rotating shifts.
Benefits:
* Formal employment registration from day one under the General Regime.
* All statutory benefits: CTS (Compensatory Severance Pay), bonuses, vacation time, EsSalud health insurance, and family allowance (if applicable).
* Excellent working environment.
Salary: S/.1,800.00 - S/.2,200.00 per month
Work Location: On-site employment