Operations Assistant

Description

Position Summary: We are seeking a professional with experience in administration and logistics to coordinate operations, manage teams, and ensure customer satisfaction. Key Highlights: 1. Leadership in planning and directing work teams. 2. Resolution of critical situations and conflict management. 3. Comprehensive logistics and supply chain management. **REQUIREMENTS:** * Age between 28 and 50 years. * Female. * Minimum 3 years of experience in the requested field. * Knowledge of planning, directing, and controlling work team management. * Responsibility and sound judgment at all levels. * Vocation and experience in resolving critical situations. * Education in Administration and/or Industrial Engineering. * Knowledge of handling guides, invoices, and other administrative documents. * Experience interacting with logistics personnel from different companies and/or end customers. * Availability to maintain contact outside regular working hours. * Advanced Excel knowledge. * Residence in areas adjacent to Lince. **SPECIFIC FUNCTIONS:** * Develop, validate, and implement work plans and programs. * Design and maintain contingency plans for delivery or installation service disruptions. * Administer and control associated risks and deviations from the original plan. * Issue and schedule delivery routes and product deliveries to our customers until customer satisfaction is achieved. * Ensure proper flow of materials, products, or resources by managing inventory, supply chain, and distribution. * Schedule and provide installation services (carpets, blinds, curtains, laminated flooring, and other products commercialized by the company). * Participate, as required, in various meetings necessary to achieve sales targets. * Directly liaise with Sales Management and stay informed about issues involving team members under supervision. * Coordinate with sales staff on various aspects related to product delivery or service provision and others. * Submit daily and weekly reports on services rendered. * Coordinate with drivers responsible for product deliveries (delivery guides and invoices must bear the recipient's signature and name). * Monitor completed services. * Coordinate with sales staff regarding delivery documents (invoices, guides, contracts, etc.). * Oversee project supervision and final delivery to the customer. * Handle internal and external conflicts diplomatically. * Responsible for timely reporting of necessary billing information according to requirements. **WORKING CONDITIONS:** * Formal employment registration with MYPE payroll starting on day one. * WORK HOURS: Monday–Friday, 8:00 AM to 5:40 PM; Saturdays, 8:30 AM to 1:00 PM. Employment Type: Full-time Salary: S/.1,600.00 – S/.1,800.00 per month Work Location: On-site employment