Description
Job Summary:
We are seeking a Customer Service Advisor for an automotive company, responsible for comprehensive complaint management and effective communication with customers.
Key Highlights:
1. Comprehensive management of customer complaints in the automotive sector.
2. Opportunity to join a solid organization.
3. Development in a key role involving communication and problem resolution.
AUTOMOTIVE COMPANY IS SEEKING 1 CUSTOMER SERVICE ADVISOR
MAIN RESPONSIBILITIES
Receiving and registering customer complaints on the relevant platform.
Tracking cases until resolution.
Supporting communication with customers to provide updates on the status of their requests.
Coordinating with other departments to resolve complaints.
REQUIREMENTS
Students in the final cycles of Business Administration, Law, Communications, or related fields.
Basic Excel skills and clear writing ability.
Strong oral and written communication skills.
Proactivity and organizational capability.
WORK CONDITIONS
Workplace: Av. Oscar Benavides 5247 \- Callao
Modality: On-site
Working Hours: Monday to Friday, 9:00 AM to 6:00 PM; Saturdays, 9:00 AM to 2:00 PM
BENEFITS
MYPE payroll registration
Opportunity to join a solid organization.
Market-competitive salary.
Position Type: Full-time, Permanent
Workplace: On-site employment
Salary: S/.1,200\.00 \- S/.1,500\.00 per month
Workplace: On-site employment