Description
Job Summary:
We are seeking a customer service professional to provide telephone support, resolve inquiries, and ensure high-quality service delivery with a strong service orientation.
Key Highlights:
1. Customer-centric role focused on service and support
2. Opportunity to resolve inquiries and incidents
3. Emphasis on service quality and customer orientation
**Responsibilities**
* Provide telephone-based customer service and support.
* Resolve inquiries and incidents related to services.
* Escalate complex cases to the appropriate departments.
* Ensure high-quality service delivery and customer orientation.
**Requirements**
* Minimum 3 months of experience in Customer Service or Call Center.
* Basic computer skills.
* Strong communication skills and service orientation.
* Availability to work onsite at Centro Cívico.
**Working Hours**
* Monday to Saturday, from 8:00 a.m. to 6:00 p.m.
* Fixed day off: Sunday.
**Benefits**
* Fixed salary: S/ 1,200\.
* Performance bonus of up to S/ 200\.
* Welcome bonus of S/ 100 for the first and second month.
* Paid training programs.
* Full payroll enrollment from day one.
* Referral bonus.
* Corporate agreements and discounts.
* Promotional activations and rewards.
* Career development path.
* Birthday gift.
Apply now and join our team!
Workplace: Onsite employment