Job Summary: We are seeking an Administrative Assistant with a service-oriented vocation for a therapeutic center, responsible for customer service, scheduling, and administrative support. Key Highlights: 1. Patient care and administrative management at a therapeutic center. 2. Opportunity to work in a collaborative and ethical environment. 3. Professional development in the field of mental health. **RECEPTION \- ADMINISTRATIVE ASSISTANT** We are a Therapeutic Center specialized in serving children, adolescents, and adults, committed to delivering high-quality services, human warmth, and professional excellence. We are currently seeking a responsible, organized, and service-oriented individual to join our team. **Main Responsibilities** * Respond to inquiries from patients, clients, and professionals via WhatsApp, telephone calls, email, and social media. * Provide information regarding services, operating hours, fees, and current promotions. * Manage the booking process for consultation rooms and offices. * Maintain courteous, professional, and customer satisfaction-oriented service. * Administer and organize the schedules of center professionals. * Send timely appointment reminders to clients to reduce no-shows. * Register, update, and maintain an organized database of clients and professionals. * Monitor daily income and perform basic cash closing procedures. * Receive and guide patients, clients, and visitors. * Keep the reception area and common spaces tidy, clean, and presentable. * Handle complaints, observations, and incidents empathetically and effectively. * Coordinate maintenance, cleaning, and supply requisitions. * Supervise the proper functioning of consultation rooms and offices. * Provide administrative support to management. * Perform other duties related to the position as assigned by the immediate supervisor. **Requirements** * Technical or university studies in Administration, Secretarial Studies, Marketing, Business, or related fields. * Proficiency in Microsoft Office (Word, Excel, Canva). * Proficiency in Google Drive, Google Calendar, and digital tools. * Experience handling customer service via WhatsApp Business and social media. * Excellent writing, spelling, and communication skills. * Strong organizational ability, task follow-up, and goal orientation. **Competencies** * Commitment * Organization and planning * Responsibility and commitment * Customer orientation * Effective communication * Proactivity and initiative * Problem-solving ability * Ability to track and close sales * Confidential handling of information **Working Hours** **Part-time Modality** * Monday to Friday: 5:00 p.m. to 9:00 p.m. * Saturdays: 9:00 a.m. to 7:00 p.m. * Remuneration: S/ 700 **Benefits** * Formal employment registration. * Timely salary payments. * Performance-based bonuses and incentives. * Respectful, ethical, and collaborative work environment. * Internal training on center services and processes. * Opportunity to gain experience in the field of mental health. * Discounts on psychological services for immediate family members. **Additional Information** * Available positions: 01 * Modality: In-person * Work location: Miraflores * Immediate incorporation. Interested candidates may submit their CV with photo. Salary: S/.700\.00 per month Work location: In-person employment
María García
Indeed · HR
María García
Indeed · HR
