Commercial Data and Registration Assistant

Description

Job Summary: We are seeking an organized and analytical Commercial Data and Registration Assistant to manage and optimize the lead database, directly impacting patient experience. Key Highlights: 1. Be part of a leading team with over 20 years of experience. 2. Professional stability and development with continuous learning. 3. Opportunity for growth and an excellent work environment. **Join IDERMA CAPILAR!** **Be part of a team with over 20 years of transforming lives** At **IDERMA CAPILAR**, we are a specialized center with over **20 years of experience**, a leader in hair transplantation and highly specialized dermatological treatments. Our commitment to excellence, innovation, and quality in patient care drives our continued growth. Today, we seek to welcome into our team a: **Commercial Data and Registration Assistant** If you are organized, analytical, and detail-oriented, this is your opportunity to join a recognized institution where your work will directly impact our patients’ experience and the commercial team’s performance. **What will be your mission?** You will be responsible for managing, monitoring, and optimizing the commercial prospect (lead) database, ensuring all information remains up-to-date, accurately recorded, and readily available for efficient commercial management. Your role will be essential in preventing lost opportunities and contributing to the achievement of departmental goals. **Key Responsibilities:** * Consolidate, validate, and update the lead database daily (inflows, contacted, scheduled appointments, attendees, and follow-ups). * Maintain updated commercial area indicators, reports, and control dashboards. * Provide operational and administrative support to the Commercial Coordination team. * Integrate and unify information from various service channels: WhatsApp, phone calls, social media, and the appointment scheduling system. * Identify incomplete, duplicate, or untracked records, proposing corrective actions. * Prepare daily and weekly reports for tracking commercial indicators. * Ensure data quality, reliability, and confidentiality. **Candidate Profile:** * Technician or graduate in Administration, Accounting, Computer Science, or related fields. * Minimum of **1 year** of experience in Back Office, Call Center, Information Control, or administrative roles. * Proficiency in **Advanced Excel** (mandatory). * Experience managing databases and generating reports. * CRM or commercial management system experience is desirable. **Competencies:** * High level of organization and planning. * Attention to detail and accuracy in handling information. * Analytical thinking. * Responsibility and confidentiality. * Proactivity and results orientation. * Ability to work collaboratively. **Work Schedule:** **Monday to Friday:** 9:00 a.m. – 7:00 p.m. **Saturdays:** 9:00 a.m. – 2:00 p.m. **What We Offer:** * Opportunity to join a leading company with over **20 years of experience** in the sector. * Excellent work environment. * Professional stability and development. * Continuous learning within a highly specialized team. * Growth opportunities aligned with your performance. **If you are passionate about analysis and organization, and wish to contribute to the growth of a leading institution in hair health, we want to meet you! Apply now and become part of IDERMA CAPILAR.** Salary: S/.1,500\.00 \- S/.1,800\.00 per month Workplace: On-site employment