Job Summary: We are seeking a professional to manage the opening and closing of the office, supervise staff, maintain facilities, ensure operational efficiency, and oversee regulatory compliance. Key Highlights: 1. Opportunity for professional development in a global company. 2. Be part of a diverse and multidisciplinary team. 3. Promote innovation and digital transformation. **Do you want to advance your professional career?** BBVA is a global company with over 160 years of history, operating in more than 25 countries, serving over 80 million customers. We are more than 121\.000 professionals working in multidisciplinary teams with diverse profiles, including finance specialists, legal experts, data scientists, developers, engineers, and designers. Our people make the difference in our success. **Contract Type:** Permanent (Indefinite) **What Are We Looking For?** Responsible for office opening and closing; manage staff entry and exit control. Maintain and care for the internal and external appearance of the office, and ensure compliance with security measures, office access or other areas, security codes, fire extinguishers, etc. Ensure efficiency of Service Advisors, avoiding unnecessary delays at service counters. Manage pantry orders for the entire office. Resolve incidents related to operations of personnel under your supervision. Monitor correct application of regulations and established requirements regarding branch usage, formalization, guarantees, disbursements; collaborate in implementation of applications and systems, controlling their proper functioning, and promptly reporting organizational instructions. Respond to requests from regulatory entities or supervisory bodies and monitor compliance. Ensure proper filing within the office. Supply cash daily to Service Advisors and ATMs, as well as replenish cash shortages. Collect excess cash from tills. Exercise dual control (together with the colleague assigned to this function) over the office vault concerning: code usage, opening, handling, and closing. Conduct cash reconciliations for Service Advisors or delegate this task to designated staff. Supervise and conduct periodic reconciliations of valuables. Input, confirm (send/receive), and query cash remittances. Perform the office’s accounting reconciliation. Administer and control the cash and valuables vault, as well as supervise and conduct periodic reconciliations of valuables. Authorize Service Advisor transactions exceeding the operational limit. Carry out comprehensive management and monitoring of your own portfolio and those of your team (analysis, recovery activity management, etc.), both in volume and profitability, as this is your responsibility. Lead and ensure your team’s activities follow best practices. Promote staff suitability for their roles and timely internal training (through in-house training initiatives, rotations, etc.) and external training. Organize work meetings with your staff, as well as attend various office committees at scheduled intervals. **Responsible Banking** --------------------- Our responsible banking model **aims to build a more inclusive and sustainable society.** Because the future of finance is financing the future. We began with the spirit of helping others make the best financial decisions. That spirit remains today and drives us forward, prioritizing innovation and digital transformation, and making the opportunities of this new era accessible to all. **Diversity** -------------- At BBVA, we believe that having a **diverse team** makes us a better bank. For this reason, we **actively support diversity, inclusion, and equal opportunity**, regardless of race, gender, age, religion, sexual orientation, gender identity, gender expression, among others. We foster a collaborative and inclusive work environment that allows each person to show their best self. **Our Values** -------------------- **Our values define our identity** and serve as the driving force enabling us to realize our purpose and guiding all our actions and decisions. **Legal Requirements** If the position you are applying for is located outside the country where you currently reside, you may need to obtain a visa and/or work permit and/or residence permit, as well as comply with any other requirements mandated by local labor and immigration regulations or applicable professional regulations for the position in that country. In the event you are selected as the final candidate, BBVA may assist you with processing the relevant permit/visa, provided that, should any of the following occur: (i.) the corresponding visa and/or work permit and/or residence permit is not issued, or (ii.) any other requirements mandated by local labor and/or immigration and/or professional regulations applicable to the position in that country are not met, you will unfortunately be excluded from the position. Likewise, if you already hold a visa and/or work permit and/or residence permit for the relevant country, please indicate this when applying for the position.
María García
Indeed · HR
María García
Indeed · HR
