Client Partner

Description

Job Summary: VML is seeking a strategic and commercially skilled Client Partner capable of driving client and agency business growth while integrating AI into their workflow. Key Responsibilities: 1. Drive client and agency business growth. 2. Lead strategy, commercial, and operational management of key accounts. 3. Integrate generative AI tools into daily work. ### **Who We Are** VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human-first, award\-winning work for blue chip client partners including AstraZeneca, Colgate\-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca\-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement \& Optimization. In addition, VML's specialist health network, VML Health, is one of the world's largest and most awarded health agencies. VML's global network is powered by 26,000 talented people across 55\+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney. **About WPP** WPP is the trusted growth partner for the world's leading brands. We unite cutting\-edge media intelligence and data solutions, world\-class creativity, next\-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com. **The Role** We are looking for a Client Partner — someone who understands the client’s business as well as our own, uses AI as a daily tool, and has the confidence to propose, negotiate, and close. **What You’ll Do** *Strategy & Business* * Translate client business objectives into concrete agency opportunities: new projects, service expansion, scope growth. * Actively participate in campaign strategic planning, contributing business insight—not just execution oversight. * Proactively identify and present upselling and cross\-selling opportunities within your assigned accounts. *Commercial Management* * Share accountability for revenue growth in your accounts, with annual expansion targets. * Independently or jointly with the Account Director, develop and present value propositions to clients. * Manage scope, budget, and timeline negotiations autonomously and judiciously. * Build relationships across multiple levels within the client organization—not only with your direct contact. *Operational Management* * Oversee performance and development of Account Executives reporting to you. * Ensure project profitability through active tracking of hours, resources, and margins. * Manage workflow with internal teams (creativity, strategy, production, data), ensuring quality and on-time delivery. * Develop high-quality briefs featuring strategic questioning of the assignment, including de\-briefing the team with key questions. *AI & Digital Intelligence* * Incorporate generative AI tools into your workflow: briefing, reporting, analysis, presentations. * Stay current on marketing technology trends relevant to your clients. * Evaluate and apply AI outputs thoughtfully in real-world contexts—you don’t need to be a developer, but you must use AI authentically. **What We’re Looking For** * 4–6 years of experience at an advertising agency, marketing consultancy, or on the client side in brand management. * Experience with integrated campaigns, with emphasis on digital\-first approaches. * A proven track record of account growth or identifying new business opportunities—not just execution. * Intermediate to advanced English proficiency. * Executive presentation and communication skills: comfortable presenting to CMOs or Marketing Managers. * Data\-informed thinking: able to read metrics, interpret dashboards, and make data-driven decisions. * Commercial mindset and genuine ownership of outcomes. * Proficiency with project management tools (Notion, Asana, ClickUp, or similar). * Demonstrated, regular use of AI tools in day\-to\-day work (preferred). **Conditions** * Work Mode: Hybrid * Availability to support accounts operating in dynamic, high-pressure environments. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. VML is a WPP agency (NYSE: WPP). For more information, please visit www.vml.com, and follow along on Instagram, LinkedIn, and X. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. 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