Description
Job Summary:
We are seeking an After-sales Administrative Intern to develop expertise in analysis, management, and service processes within the automotive sector.
Key Highlights:
1. Development in analysis and management of automotive service processes
2. Preparation of management reports and customer satisfaction analysis
3. Monitoring of Ford and multi-brand standards
At Auto Summit, an automotive sector company, we are looking for an **After-sales Administrative Intern**. If you are interested in developing your knowledge in analysis, management, and service processes within the automotive sector, this opportunity is for you.
***RESPONSIBILITIES:***
* Monitor Ford and multi-brand standards.
* Conduct internal sales and after-sales surveys.
* Track Ford brand customer surveys.
* Submit daily vehicle registration documents.
* Prepare management reports and analyze customer satisfaction results, identifying opportunities for improvement in customer service and support processes.
***REQUIREMENTS:***
* Bachelor's degree or Technical diploma in Industrial Engineering, Business Administration, or related fields.
* Knowledge of management indicators (KPIs), customer satisfaction analysis, database management, advanced Excel, Power BI, MS Office, and the automotive industry.
* Minimum 4 months of experience in after-sales or customer service departments.
Salary: S/.1,300\.00 per month
Work Location: On-site employment