Junior Process Analyst

Description

Job Summary: We are seeking a Junior Process Analyst for organizational transformation projects, supporting the elicitation, analysis, documentation, and tracking of strategic initiatives. Key Highlights: 1. Opportunity for learning and professional development 2. Collaborative and dynamic work environment 3. Training in project management and digital tools We are looking for a Junior Process Analyst to support the execution of organizational transformation projects, participating in process elicitation, analysis, and documentation, as well as tracking strategic initiatives and document control. You will be responsible for supporting the creation of process diagrams, procedures, manuals, tracking matrices, and executive reports, and collaborating with various organizational departments to document requirements, agreements, and improvement opportunities. If you are an organized, analytical individual with an interest in process management and continuous improvement, this is an excellent opportunity to develop your professional career in a dynamic and collaborative environment. MyApps is a company specialized in custom software development, tailored to the specific needs of each client. Our focus is on creating solutions that optimize processes, increase productivity, and generate value for businesses. We have a technical team that accompanies our clients from analysis through to final project implementation. Requirements Bachelor’s degree in Industrial Engineering, Business Administration, Business Engineering, or related fields. Minimum 1 year of experience as a Process Analyst or in similar roles (experience of 1–2 years as an intern is also valued). Knowledge of Business Process Management (BPM). Proficiency in BPMN 2\.0. Experience using Bizagi Modeler and Microsoft Visio for process modeling. Intermediate-level Excel and PowerPoint proficiency. Experience in process elicitation, analysis, and documentation. Ability to develop procedures, manuals, process diagrams, matrices, and reports. Experience in project tracking and document management. **Preferred Qualifications:** Knowledge of Project Management (PMI or Scrum). Proficiency in Microsoft Planner, SharePoint, or other collaborative tools. Basic knowledge of IT infrastructure, telecommunications networks (ISP), FTTH networks, platforms, network services, and B2B/wholesale operations. **Competencies:** Effective communication. Teamwork. Organization and planning. Results orientation. Adaptability to change. Analytical ability. Proactivity, responsibility, and attention to detail. Orientation toward continuous improvement. If you are passionate about directly contributing to a challenging business and having your work impact customer satisfaction, this role is for you. Let’s go all in! **We Offer:** Opportunity for learning and professional development. Collaborative and dynamic work environment. Training in project management and digital tools. Benefits If you are passionate about directly contributing to a challenging business and having your work impact customer satisfaction, this role is for you. Let’s go all in! **We Offer:** Opportunity for learning and professional development. Collaborative and dynamic work environment. Training in project management and digital tools.