Parcel Counter Assistant

Description

Position Summary: Provide efficient, courteous, and secure customer service for parcel handling, including reception, registration, dispatch, and delivery, ensuring compliance with established procedures. Key Highlights: 1. Friendly, respectful, and service-oriented customer support 2. Job stability and opportunities for professional development 3. Joining a solid and trustworthy company with an extensive track record \- POSITION OBJECTIVE Provide efficient, courteous, and secure customer service for our parcel handling service, including reception, registration, dispatch, and delivery of shipments, as well as proper handling and arrangement of cargo, ensuring compliance with operational procedures of Transportes GM Internacional S.A.C. \- MAIN RESPONSIBILITIES \* Receive parcels, verifying adherence to company policies and procedures. \* Accurately register each shipment in the system. \* Collect service fees and issue corresponding payment receipts. \* Deliver parcels exclusively to the consignee or authorized person, verifying their identity beforehand in accordance with the terms and conditions of the company's parcel and cargo transportation service. \* Sort, organize, and arrange parcels for dispatch and delivery. \* Assist with loading and unloading tasks when necessary. \* Maintain a clean, orderly, and organized work area. \* Promptly report any incidents or irregularities detected during parcel reception or delivery. \* Provide friendly, respectful, and service-oriented customer support. \* Comply with internal company policies regarding security, confidentiality, and service. \- REQUIREMENTS \* Male gender (Mandatory) \* Basic computer skills and experience using systems. \* No criminal record. (Mandatory) \* Prior experience in customer service, logistics, warehousing, or transportation companies is desirable. \* Good physical condition for handling parcels. \* Strong communication skills and customer orientation. \* High level of responsibility, honesty, and punctuality. \* Ability to work effectively in teams and under pressure. COMPETENCIES \* Integrity and ethics. \* Customer orientation. \* Organization and orderliness. \* Teamwork. \* Proactivity. \* Effective communication. \* Commitment to results. \* Adaptability. REMUNERATION \* Base salary. BENEFITS \* Formal employment registration from the first day, in accordance with current labor legislation. \* Statutory social benefits. \* Ongoing training. \* Job stability. \* Opportunities for professional development and growth. \* Joining a solid, trustworthy company with an extensive track record in interprovincial passenger and parcel transportation Salary: S/.1,130\.00 per month Education: * Completed secondary education (Desirable) Workplace: On-site employment