Job Summary: We are seeking a professional for the front desk responsible for managing reservations, attending to guests, resolving incidents, processing payments, and coordinating with other departments to ensure an exceptional guest experience. Key Highlights: 1. Warm and personalized guest service 2. Comprehensive reservation and payment management 3. Coordination to ensure an exceptional experience Job Description: **RESPONSIBILITIES:** \-Manage reservations and track check-in and check-out activities. \-Provide warm and personalized service to our guests. \-Respond to inquiries and requests, and resolve incidents. \-Handle payments, billing, and cash reconciliation. \-Promote room and additional service sales. \-Submit service requests for Housekeeping and Laundry departments. \-Coordinate with various departments to guarantee an exceptional experience. **REQUIREMENTS:** \-Customer service skills. \-Graduate or Bachelor's degree in Hotel Management, Hospitality, Tourism, or related fields. \-Minimum 1 year of front desk experience. \-Flexibility to work rotating shifts. \-Availability for full-time schedule. \-Intermediate English proficiency. Salary: S/.1,400\.00 per month Work Location: On-site employment
María García
Indeed · HR
María García
Indeed · HR
