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Position Summary: Contributes to and facilitates management processes for commercial and financial reports, ensuring excellence in service delivery and case resolution, while supporting continuous improvement of reporting. Key Highlights: 1. Manages commercial and financial reports with excellence and agility. 2. Supports continuous improvement of reporting and management processes. 3. Conducts telephone interviews and verifies commercial information. **Company Description** At Coface, every day our teams facilitate commercial transactions. Our 5\.200 experts, representing over 80 nationalities and operating in 58 countries, work together toward a common goal: facilitating global trade by helping businesses make the best decisions and grow more intelligently. With nearly 80 years of international experience, we offer companies a comprehensive suite of solutions: Credit Insurance, Commercial Information, and Debt Collection—all powered by a unique database, cutting-edge technology, innovation, and deep expertise in the global economy. Joining Coface means becoming part of a closely knit international organization where your ideas matter. We foster a culture of learning, collaboration, and inclusion—where you will assume responsibilities and see the impact of your actions. Shape the future of international trade with us. Join our Happeners! **Job Description** Contribute to and facilitate assigned management processes related to the preparation of commercial and financial reports within established timeframes, ensuring excellence in service delivery and capability to resolve cases as they arise. Additionally, provide support for tasks linked to the continuous improvement of reports. * Obtain and verify commercial and financial information through telephone interviews with the company under investigation. * Confirm, update, and enter commercial references with suppliers. * Maintain appropriate handling of shared documents and sources used in report preparation, ensuring a more efficient process. * Daily verify and review each source or edited file located in shared folders to validate whether changes or updates have occurred. * Search for, enter, and carefully analyze the financial statements provided for report updating. * Maintain a log of trainings conducted per country, as well as download videos and examples provided. * Consistently follow up on tasks assigned by the supervisor in charge. * Release reports within deadlines set by the Information Department. * Send emails requesting missing information. * Track managed orders. * Perform other tasks as directed by the immediate supervisor. For Interns performing reference verification and Data Entry duties: * Filter documentation submitted from Colombia (checklist). * Send emails to Colombia requesting complete or updated commercial references. * Upload information from the Financial Information Center (CIFN) and the State’s List of Delinquent Debtors (BDME) to SharePoint. * Call suppliers and customers of companies for homologation. * Register references in a shared Excel file. * Comply with company policies regarding Occupational Health and Safety, including training, guidelines, and directives. **Requirements** Bachelor’s degree / Technical diploma in Administration, Economics, Accounting, International Business, Finance, or related fields. * Intermediate-level Microsoft Office proficiency. * Persuasion skills to obtain information. * Fluent communication at all levels. * Adequate writing and spelling proficiency. * Teamwork orientation. * High level of commitment, responsibility, and ethics. * High level of concentration and ability to work under pressure. * Critical thinking. Intermediate English proficiency; Portuguese is desirable
