Job Summary: We are seeking an Administrative Warranty Assistant for an automotive company, focused on processing warranty claims, preparing reports, and managing documentation. Key Responsibilities: 1. Manage warranty claims and coordinate with the factory. 2. Prepare incident reports for technical support. 3. Administer and archive documentation related to the warranty process. On behalf of our client — a leading and well-recognized company in the automotive industry — we are currently looking for an Administrative Warranty Assistant \- San Miguel who wishes to grow professionally within a solid and continuously expanding organization. **Requirements** * Technician or graduate in Administration, Automotive Mechanics, or related fields. * Minimum 1 year of experience in administrative processes, warranties, or after-sales. * Intermediate Excel (advanced preferred) * Knowledge of automotive warranties and automotive mechanics is desirable. * Familiarity with Warranty Processing * Basic concepts of Automotive Mechanics **Competencies** * Orientation toward Excellence * Integrity * Customer Service Orientation * Positive Labor Relations **Responsibilities** * Process warranty claims to the factory, reviewing and processing preliminary information according to procedures established by each brand within the Group. * **Prepare periodic incident reports and submit them to Technical Support departments for appropriate handling.** * Register and report vehicle warranties to the factory promptly, in accordance with each brand’s procedures. * **Receive defective parts returned under warranty from all branches and/or dealerships.** * Schedule the destruction process for out-of-service parts returned under warranty, coordinating with external suppliers for execution. * Administer and systematically archive warranty process documentation. * Review warranty records for sold vehicles. * Activate factory warranties for vehicles in the system. * Generate purchase orders and payment settlements via the system. **Benefits** Health Insurance (EPS): 100% covered, including 100% coverage for oncological insurance Meals: 100% covered Life Insurance: 100% covered Others: Exclusive vehicle and service discounts; Corporate agreements with prestigious institutions Application Question(s): * What is your highest level of education? * Have you worked for companies in the automotive sector? * Do you have experience in administrative processes related to warranties, after-sales, or technical service? * Have you interacted with manufacturers or suppliers to manage warranties? * Salary expectations Work Location: On-site employment
María García
Indeed · HR
María García
Indeed · HR
