Customer Service and Student Support | Immediate Hiring

Description

Job Summary: We are seeking a Customer Service Advisor to provide student support and manage solutions in a professional growth-oriented environment. Key Highlights: 1. Young and dynamic environment 2. Clear career path and growth opportunities 3. Excellent work environment and motivated team **Boost Your Career at IBC Institute / CEPAL! – Customer Service (Experience Required)** Do you enjoy helping people, are you proactive, and do you wish to grow professionally in a young and dynamic environment? This is your opportunity! At **IBC Institute / CEPAL**, we are looking for a **Customer Service Advisor** for our afternoon shift. **Your Key Responsibilities:** * Handle incoming calls, emails, and chats from our customers. * Provide information about courses, diplomas, and the educational platform. * Manage complaints and coordinate resolutions with other departments. * Assist in class scheduling and coordination. **Requirements:** * Completed secondary education (technical or university degree preferred). * Minimum 6 months of experience in customer service or call center roles. * Proficiency in Microsoft Office and digital tools. * Clear communication skills, empathy, and customer orientation. **What We Offer:** * **Fixed schedule:** Monday–Friday: 7:00 a.m. – 5:00 p.m. **\|** Saturdays: 9:00 a.m. – 12:00 p.m. * **Days off:** Sundays and public holidays. * **Fixed salary:** S/ 1,400 **(Service Fee Receipt).** * Clear career path and growth opportunities. * Excellent work environment and motivated team. **If you want to learn, develop professionally, and join a team that values your talent… apply now and start your career with us!** Salary: Up to S/.1,400\.00 per month Workplace: On-site employment