Quality Supervisor

Description

Position Summary: Responsible for planning, implementing, and supervising the Quality Management System, ensuring regulatory compliance and promoting a culture of quality and patient safety. Key Highlights: 1. Manages patient quality and safety in the health sector. 2. Develops and oversees quality policies and procedures. 3. Leads continuous improvement and regulatory compliance. The person in charge of the Quality Department is responsible for planning, implementing, supervising, and improving the institution's Quality Management System, ensuring compliance with internal standards, policies, and procedures, as well as applicable current health sector regulations. Additionally, promotes a culture of quality and patient safety through indicator monitoring, risk management, and continuous improvement of clinical and administrative processes. Main Responsibilities * Plan, implement, and supervise the clinic's Quality Management System. * Ensure compliance with regulations issued by the Ministry of Health (MINSA), SUSALUD, and other regulatory bodies. * Develop, update, and control quality system policies, procedures, protocols, and documents. * Design and conduct internal audits to verify institutional process compliance. * Monitor and analyze quality indicators, patient safety indicators, and institutional performance indicators. * Coordinate implementation of corrective, preventive, and continuous improvement actions. * Manage reporting, analysis, and follow-up of incidents, adverse events, and nonconformities. * Coordinate accreditation, certification, and sanitary licensing processes, where applicable. * Promote a culture of quality and patient safety through staff training. * Coordinate with various departments to ensure compliance with established quality standards. * Prepare management reports and present results to senior management. * Supervise implementation of improvement plans arising from internal and external audits. * Participate in institutional committees related to quality, patient safety, and risk management. * Propose strategies contributing to process optimization and patient satisfaction. Requirements * Bachelor's degree in Administration, Industrial Engineering, Medicine, or related fields. * Minimum of **2 years** of experience in quality management. * Proficiency in indicators, internal audits, and continuous improvement tools. Competencies * Leadership. * Effective communication. * Teamwork. * Organization and planning. * Analysis and problem solving. * Results orientation. * Proactivity. * Professional ethics. * Decision-making ability. * Continuous improvement orientation. Workplace: On-site employment