Job Summary: We are seeking a proactive and committed Customer Service Assistant to handle inquiries, requests, and the support database. Key Highlights: 1. Customer-centric role focused on customer service and management. 2. Opportunity to work in database support and management. 3. Encourages proactivity, problem-solving, and teamwork. TI, a company primarily engaged in the sale of management software, accounting and invoicing software, and commercial software, is seeking a Customer Service Assistant. Requirements: One year of experience in telephone or face-to-face customer service, with computer literacy; preferably candidates currently completing or having graduated from Computer Science, Information Technology, Systems Engineering, or Software Engineering programs. - Excellent spelling and writing skills. - Experience managing ERP system software (preferred). - Experience in help desk operations. - Responsible and committed, with strong written and telephone communication and customer service skills. - Nationality must be indicated in the CV. · Proactive, with initiative to solve problems and embrace challenges, capable of working under pressure. · Ability to work independently and collaboratively in a team. Work Schedule: Monday to Friday, 9:00 am to 6:00 pm; Saturdays, 9:00 am to 1:00 pm. (On-site) Responsibilities: - Responding to user service inquiries - Receiving customer requests - Managing the customer service and complaint support database. - Other related duties as assigned Salary: S/. 1,400 (Monthly), with potential performance-based increases MYPE payroll Employment Type: Full-time Work Location: Pueblo Libre. -Requirements- Minimum Education: University graduate 1 year of experience Age: between 21 and 29 years Skills: Advisory capability, Problem-solving, Database administration, Technical support, Customer service