Customer Service and Follow-up Advisor

Description

Job Summary: GAVET is seeking a Customer Service and Follow-up Advisor with a passion for pets and a service-oriented vocation to join its team committed to animal welfare. Key Highlights: 1. Join a clinic with purpose and commitment to animal welfare. 2. Support customer retention through friendly and empathetic service. 3. Be part of a veterinary practice driven by vocation, where every day makes a difference. **GAVET is looking for a new team member!** If you are passionate about pets and have a service-oriented vocation, this is your opportunity to join a purpose-driven clinic committed to animal welfare. **Position:** Customer Service and Follow-up Advisor **Location:** Puente Piedra / Lima Norte **Work Mode:** In-person, full-time **Main Responsibilities:** * Make follow-up calls to current and former customers regarding patient status. * Confirm, reschedule, and remind customers of medical appointments and procedures. * Provide clear information about services, operating hours, and ongoing campaigns. * Conduct post-consultation follow-ups to monitor patient progress. * Support customer retention through friendly and empathetic service. * Coordinate with reception and veterinarians to ensure proper scheduling. **Requirements:** * Strong verbal communication skills and a courteous demeanor. * Organizational skills and responsibility in handling information. * Ability to track and manage appointments effectively. **Do you want to join a compassionate, animal-welfare-focused team?** Send your CV to: **gavet2018@gmail.com** **Subject:** GAVET Customer Service Assistant ***You can also apply directly on Indeed*** **Be part of a veterinary practice driven by vocation, where every day makes a difference.** Salary: S/.1,200.00 \- S/.1,500.00 per month Workplace: In-person employment