Online Coordinator

Description

Job Summary: We are seeking an Online Channel Coordinator to lead the call center team, focusing on driver acquisition, activation, and reactivation, ensuring conversion of leads into active users. Key Responsibilities: 1. Lead the call center team (monitoring and productivity) 2. Manage leads and ensure their conversion 3. Execute activation and reactivation campaigns At Yego, we are looking for an Online Channel Coordinator responsible for leading the call center team focused on driver acquisition, activation, and reactivation, ensuring conversion of leads into active users. Responsibilities: * Lead the call center team (monitoring and productivity) * Manage leads and ensure their conversion * Execute activation and reactivation campaigns * Monitor KPIs (conversion rate, productivity) * Coordinate with business and marketing departments Requirements: * 3 years of experience in call centers or sales teams * Experience with CRM and lead management * Intermediate Excel skills * Experience leading teams Conditions: * Salary: S/ 2,000 \+ Target-based commissions * On-site work * 100% Rimac EPS coverage * Office hours Salary: S/.1,130\.00 \- S/.2,000\.00 per month Workplace: On-site employment