call center

Description

Job Summary: We are seeking Customer Service Representatives for an automotive company, responsible for implementing sales strategies, following up on vehicle units, and ensuring an optimal customer experience. Key Highlights: 1. Apply sales strategies and service follow-up. 2. Keep customers informed and resolve inquiries/complaints. 3. Deliver the best customer service experience. AUTOMOTIVE COMPANY IS SEEKING **4 CUSTOMER SERVICE REPRESENTATIVES** **RESPONSIBILITIES:** * Apply cross-selling sales strategies during each customer interaction. * Follow up on vehicles currently being serviced. * Continuously keep customers informed about the status of our services. * Address potential inquiries, complaints, and suggestions to provide optimal customer service. * Deliver the best customer service experience. **REQUIREMENTS:** * Age: between 23 and 30 years old * Strong service orientation and excellent customer service skills * Proficiency in Microsoft Office * Ability to handle complaints or related service incidents * Preferred: training/experience in automotive dealerships **WORK CONDITIONS** * Work location: Callao branch * Work modality: In-person * Working hours: Monday to Friday, 9:00 AM to 6:00 PM; Saturdays, 9:00 AM to 2:00 PM **BENEFITS** * Formal payroll registration * Opportunity to join a solid organization * Market-competitive salary * Excellent working environment Employment type: Full-time, Permanent Salary: Starting from S/.1,200\.00 per month