Call Center Customer Service Representative

Description

Job Summary: We are seeking a Call Center Advisor to coordinate installations, manage schedules, and track appointments at a telecommunications company. Key Highlights: 1. Minimum 1 year of experience in Call Center 2. Strong communication skills, proactivity, and teamwork 3. Focused on continuous improvement and working under pressure We are a telecommunications company with over 45 years of experience in the industry, and we are currently seeking a Call Center Advisor. **Requirements:** * Minimum 1 year of Call Center experience. * Must reside in Cercado de Lima or neighboring districts. * Strong communication skills, proactivity, teamwork, ability to work under pressure, honesty, and commitment to continuous improvement. * Availability to work Monday through Sunday, with one rotating day off. * Must have a PC or laptop for remote management on weekends. **Responsibilities:** * Contact customers by phone to schedule installation appointments. * Coordinate installation times with technicians. * Maintain control and tracking of scheduled appointments. * Report appointment outcomes to immediate supervisor. * Perform other duties assigned by immediate supervisor. **Benefits:** * Fixed monthly salary. * Fixed mobility bonus of S/200 per month. * Performance-based commissions starting from S/500. * Full payroll registration. * Family allowance. Employment Type: Full-time Salary: S/.1,130.00 - S/.1,300.00 per month Application Question(s): * Please provide your current contact number. * Your current residential district. * Do you have advanced Excel proficiency? Work Location: On-site employment