NOC OPERATOR - COMAS AND SURQUILLO

Description

Position Summary: We are seeking an NOC Operator to monitor and manage network and security platforms, ensuring operational continuity and resolving incidents. Key Highlights: 1. Real-time network, servers, and applications monitoring 2. Incident and customer request management 3. Preventive/corrective maintenance validation and supervision We are looking for an **NOC OPERATOR** with experience in the telecommunications industry and availability to work in **COMAS and SURQUILLO** on **rotating shifts with experience in telecommunications or networking.** **REQUIREMENTS:** * Degrees in Telecommunications Engineering, Systems Engineering, Computer Science, Electrical Engineering, or Electronics Engineering * Proven knowledge of CCNA, HCIA, Datacom, Radio Frequency, Power Backup Systems, Servers, and Video Surveillance Systems * Minimum 1 year of experience handling incidents, requests, and monitoring network and security platforms * Intermediate-level Microsoft Office proficiency * Python, Power BI * Availability to work rotating shifts (MANDATORY) **RESPONSIBILITIES:** * Validate and supervise corrective and preventive maintenance at nodes and NOC, ensuring operational continuity * Monitor network, servers, and applications status, performance, and alerts in real time * Perform service activations, deactivations, suspensions, and provide customer support * Detect, manage, and report incidents, escalating and logging technical tickets promptly * Report availability metrics and critical events * Control physical access to network infrastructure, manage inventory, and back up critical data * Conduct remote and physical tests, debug errors, and coordinate with internal technical teams or external support providers * Collaborate with other internal teams and advise commercial departments on technical solutions * Follow instructions from immediate supervisor **If interested, please send your CV to 989\-119\-420** Employment Type: Full-time Work Location: On-site