Sales Agent

Description

Job Summary: We are seeking a professional for commercial management and customer service in the vehicle rental sector, performing sales, registration, billing, and assistance functions. Key Highlights: 1. Experience in commercial management and customer service 2. Ongoing training and a positive work environment 3. Discounts on company services **Requirements**: * Technical degree in Marketing, Tourism, or Administration. * Minimum 6 months of experience in similar positions. * Intermediate-level proficiency in Microsoft Office (Word, Excel, and PowerPoint). * Intermediate/advanced English proficiency. * Knowledge of commercial management, negotiation skills, conflict resolution, among others. * Familiarity with reservation and billing systems. * Availability to work onsite at the Miraflores location. **Main Responsibilities**: * Plan your shift by reviewing reservations and requesting required vehicles, proactively offering upgrade sales options. (Physical printout of daily schedule) * Attend to customers by opening contracts following the sales procedure, offering upgrades, coverage options, and add-ons according to customer needs. * Document vehicle delivery with the corresponding contract and photographs taken at the time of delivery. Ensure photos are uploaded to the photo repository. * Ensure no vehicle remains without an active warranty; manage warranty renewals, and warranty letters must be approved by Commercial Management and authorized per the delivery format. * Rent vehicles assigned by the Operations Manager, ensuring movement of vehicles idle for 7 days and not rented (7 days not on rent). * Collect expenses incurred by the customer but not registered in the contract (e.g., damages, fuel, cleaning, etc.). * Verify, at vehicle return, via SAT, CALLAO, and SUTRAN databases whether the customer has traffic tickets and collect applicable fees. * Collect traffic tickets related to closed contracts and report tickets found in previous contracts (detected when closing the contract); also review vehicles idle for 7 days without rental to check for traffic tickets. * Communicate with customers in advance to finalize rental details prior to their arrival. * Provide assistance in damage reporting, contacting insurance, ensuring the customer receives support from our insurance provider, and completing all necessary documentation for claim processing. * Daily petty cash reconciliation. **Competencies**: * Teamwork * Empathy * Problem-solving * Effective communication * Negotiation **Working Conditions**: * Working hours: Monday to Saturday (Full-time). * Statutory benefits. * Ongoing training. * Contract subject to renewal. * Positive work environment. * Discounts on company services. Position Type: Full-time Salary: Up to S/.1,600.00 per month Application Question(s): * What are your salary expectations? * What is your level of English proficiency? * Do you hold an A1 driver's license? Work Location: Onsite employment