After-Sales Assistant

Description

Job Summary: We are seeking a Management Assistant to handle requests, record information, maintain databases, and coordinate processes, ensuring commitment tracking and critical alerts. Key Highlights: 1. Manages requests and maintains databases. 2. Coordinates inspections and tracks commitments. 3. Supports document issuance and alerts on critical cases. **Requirements** * Graduate or Bachelor's degree in Architecture, Civil Engineering, Business Administration, or related fields. * Minimum 1 year of experience in customer service, after-sales support, administrative management, or similar roles. * Experience in the real estate or construction sector is desirable. * Intermediate-level proficiency in Microsoft Excel. * Proficiency in Microsoft Office. * CRM experience (Sperant or others) is desirable. **Responsibilities** * Manage and monitor requests received via email, phone calls, and other service channels. * Record and update information in CRM, Excel, and control tools. * Keep departmental databases and documentation up to date. * Prepare tracking reports and performance indicators. * Coordinate inspections, deliveries, and observation assessments. * Track commitments with customers, suppliers, and internal departments. * Support the preparation and filing of minutes, letters, and other departmental documents. * Alert on critical cases, expirations, or non-compliances. **Working Conditions** * Work mode: On-site. * Working hours: Monday to Saturday. * Workplace: San Isidro. * Formal employment with all statutory benefits. * Market-competitive remuneration. Salary: Starting from S/.1,500\.00 per month Application Questions: * Do you have at least 1 year of experience in customer service, after-sales support, or related administrative functions? * Have you worked in real estate companies, construction firms, or related sectors? * What is your level of proficiency in Excel? * Do you have experience using CRM systems (Sperant, Salesforce, HubSpot, or others)? * Please state your salary expectation. Workplace: On-site employment