Receiving Associate - Dispatch Assistant

Description

Job Summary: The Dispatch Assistant manages customs procedures, coordinates with internal and external clients, and ensures the operational efficiency of imports and exports. Key Highlights: 1. Manages customs procedures and coordination of shipments 2. Handles import and export operations 3. Requires experience in customs agencies and SINTAD software **Before you apply to a job, select your language preference from the options available at the top right of this page.** Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill \+ passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. **Job Description:** **Job Description:** The Dispatch Assistant tracks and coordinates customs procedures, provides daily status updates on shipments to internal clients, and handles client operation requests, requirements, and complaints. Manages the operational execution of import, export, and various customs regimes with diverse logistics operators. Ensures compliance with release and delivery requirements at the client’s premises. Enters incidents into SINTAD. Reports and digitizes shipment-related incidents, pre-clearance issues, etc. Manages third-party payments and prepares documents for billing and archiving. **Responsibilities:** * Receive and review documentation required to initiate customs clearance. * Verify completeness of documentation and communicate any observations to the supervisor. * Register information in internal systems and update the status of assigned import or export operations. * Track shipments through to completion in routine operations. * Coordinate with clients, warehouses, carriers, and other internal departments to ensure continuity of operations. * Support customs authority procedures as required. * Maintain an organized digital archive of dispatch services. * Provide information on the status of invoices linked to performed operations. * Support handling of documentary requirements related to shipments. * Report incidents or delays that may impact operations. * Perform all other duties inherent to the position. **Requirements:** * Customs Technician or Dispatch Assistant with official customs certification. * Valid Dispatch Assistant ID card. * Minimum 3 years of experience in customs agency operations. * Knowledge of the General Customs Law and its Regulations. * Familiarity with tariff classification, taxation, and customs valuation. * Knowledge of the penalty schedule for violations of the General Customs Law. Understanding of anti-dumping or countervailing duties. * In-depth knowledge of managing, processing, and administering import and export clearances—including temporary and suspended regimes—and familiarity with procedures such as customs inspections, physical examinations, SENASA, INRENA, entry, etc. * Proficiency in SINTAD customs software. **Additional Details:** * Schedule: Monday–Friday 9:00 AM\-6:30 PM; Saturday 9:30 AM–12:00 PM * Grade: 002 * Work Mode: On-site * Employment Type: Indefinite-term contract * Willingness to work at Av. Elmer Faucett 2823, Lima Cargo City Building, Callao. * Application Deadline: July 19, 2026\. **Employee Type:** Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.