Description
Job Summary:
We are seeking a Teleoperator to handle calls, assist customers, and maintain an updated customer database at our financial institution in Arequipa.
Key Highlights:
1. Opportunity for professional development and career path.
2. Pleasant working environment.
3. Manage client portfolio and resolve inquiries.
We are the financial institution "Cooperativa de Servicios Especiales Nuestra Familia" – "COOPSE NF", focused on providing our users with easy, friendly, and timely access to credit systems and financial solutions, with over 20 branches nationwide. We require top talent to fill the position of CALL CENTER TELEOPERATOR at our Arequipa branch.
**REQUIREMENTS:**
\- Technicians or professionals from various disciplines, with completed or incomplete studies.
\- Strong eagerness to learn.
\- Committed, persevering individual with excellent communication skills.
\- Minimum 3 months’ experience in similar positions is desirable.
**RESPONSIBILITIES:**
\- Handle calls generated from commercial initiatives led by the Styling Card Commercial Manager.
\- Manage assigned client portfolio for sales relaunch or promotional campaigns.
\- Address and resolve all customer inquiries during calls.
\- Maintain an up-to-date customer database, reporting any variations or inconsistencies promptly.
\- Submit regular and periodic reports on achieved objectives.
**BENEFITS:**
\- Join a solid organization.
\- Opportunity for professional development and career path.
\- Formal employment registration from day one, punctual salary payments, and full statutory benefits.
\- Base salary of S/. 1130.
\- Pleasant working environment.
\- Market-competitive compensation.
**SCHEDULE:**
Monday to Friday: 7:30 am \- 5:00 pm
Saturday: 8:00 am \- 1:30 pm
Join us! Be part of our team.
**Phone: 981 044 663**
Salary: S/.1,130\.00 per month
Workplace: On-site employment