IT ASSISTANT

Description

Job Summary: We are seeking an IT Assistant to diagnose and resolve software and network issues, monitor servers, and provide technical support to users. Key Responsibilities: 1. Diagnose and resolve software and network issues. 2. Monitor and support virtualized servers. 3. Provide timely and efficient technical support to users. At **ZGROUP**, we are looking for top talent to join us as an **IT ASSISTANT**. **Requirements:** * Completed technical or university studies in: Computer Science, Industrial Engineering, Systems Engineering, or related fields * Excel proficiency: basic \- intermediate * Minimum experience in similar positions (preferred) * Willingness to work in Callao. **What challenges will you face?** * Diagnose and resolve software and network issues. * Monitor and support virtualized servers on Windows / Ubuntu * Coordinate with technology vendors when necessary. * Prepare, update, and analyze reports using Excel. * Track operational and technical requests. * Support tasks related to digital resources, configurations, validations, and information control. * Provide timely and efficient technical support to users of the monitoring IT platform. * Other duties inherent to the position, as assigned by your immediate supervisor. **Benefits:** * Job stability * Immediate payroll enrollment * Competitive market-based salary. **This is your opportunity to become part of a great Family!** Employment Type: Full-time Work Location: On-site Salary: S/.1,200\.00 \- S/.1,500\.00 per month Work Location: On-site