Technical Supervisor

Description

Job Summary: We are seeking a Chemical or Environmental Engineer with experience in mining, oil, and water treatment for technical advisory, after-sales support, and customer management. Key Responsibilities: 1. Technical advisory and after-sales service to customers. 2. Development and management of customer relationships in the assigned sector. 3. Preparation of reports and coordination of strategies. We are a Peruvian company with a 50-year track record, specializing in the research, development, manufacturing, and marketing of high-quality chemical products and equipment for water and oil treatment, serving both domestic and international industries. Hidroquimica is seeking a professional Chemical Engineer and/or Environmental Engineer with a minimum of 1 year of experience in mining, oil, and WATER TREATMENT (mandatory), to perform the following duties. **Applicants who do not meet the requirements are kindly requested not to apply.** **PROFILE:** * Bachelor's degree in Chemical Engineering, Environmental Engineering, Water Treatment Technician, and/or specialization in Water Treatment or related fields. * Specialized courses in water treatment, boilers, chillers, and evaporative condensers. * Minimum 6 months of experience. * Knowledge of: OSMOSIS, COOLING TOWERS, BOILERS **RESPONSIBILITIES:** a) Schedule technical advisory and after-sales service for customers within the assigned sector. b) Prepare the annual work plan. c) Identify needs of current and potential customers within the assigned sector. d) Plan and conduct after-sales visits to assigned customers according to the schedule and/or as required by the Sales Manager and/or Operations Manager. e) Submit detailed and justified budgetary requests. f) Ensure proper care of assigned after-sales service equipment and report any damage; if equipment deterioration occurs, notify the Sales Manager within two business days. g) Prepare weekly activity reports and submit them to the Sales Manager and Operations Manager. h) Prepare quotations for current and potential customers. i) Submit expense reports related to after-sales service for assigned customers, coordinated with the Administration, Finance, and Logistics Management. j) Present technical reports and solution alternatives and/or strategies to the Sales Manager and Operations Manager. k) Inform the Sales Manager and/or Operations Manager of any complaints, problems, inquiries, requests, improvement opportunities, or identification of feasible projects from current and potential customers. l) Submit technical reports to the Sales Manager and Operations Manager following equipment inspections at plants. m) Obligation to sign and acknowledge receipt of documents provided by the company. n) Report weekly activities and work schedules to the Sales Manager and/or Operations Manager, as applicable. o) As non-supervised personnel, reports must be submitted between 08:30 AM and 06:30 PM. p) Deliver supervision reports for boilers, cooling towers, chemical products, and/or equipment or unit operations personally or virtually to the designated area supervisor and/or person indicated by the Sales Manager and/or Operations Manager, for each assigned customer. q) Efficiently manage individual performance indicators, either physically or virtually, during monthly review and progress meetings led by the Operations Manager. r) Perform other duties inherent to or related to the position, as directed by superiors. **SUPERVISED RESPONSIBILITIES:** a. Monitor results of samples collected from plants. b. Provide analysis sheets upon sample submission. c. Coordinate required technical information and content for technical advisory to customers. d. Coordinate training needs and required knowledge. **GENERAL RESPONSIBILITIES:** e. Attend talks or training sessions requested by superiors. f. Comply with ISO 9001 – ISO 14001 system guidelines and approaches implemented in the company. g. Manage delivery of the CITT. Employment Type: Full-time Salary: S/.2,000.00 \- S/.3,000.00 per month Application Question(s): * What are your salary expectations? * Which district do you reside in? * Do you have experience in OSMOSIS, COOLING TOWERS, BOILERS? Work Location: On-site employment