Transportation Coordinator

Description

Job Summary: Technical professional in Administration, Industrial Engineering, or Logistics to manage customer relationships, coordinate operations, and ensure service delivery compliance. Key Highlights: 1. Manage customer relationships and coordinate logistics operations. 2. Lead projects and ensure operational profitability. 3. Collaborate internally and optimize processes. REQUIREMENTS: Technical professional in Administration, Industrial Engineering, Logistics, or related fields. Minimum 1–3 years of experience in similar positions. Experience in logistics, transportation, or B2B service companies (MANDATORY). Knowledge of operational logistics: warehousing, transportation, distribution, fleet management, etc. Proficiency in management indicators (KPIs). Proficiency in Office tools (Intermediate–Advanced Excel). RESPONSIBILITIES: Serve as the primary point of contact between the customer and the company. Understand the customer’s structure and processes to ensure effective internal management. Coordinate with operational departments (warehousing, transportation, routing) to meet customer requirements on time and as specified. Monitor and ensure adherence to the agreed service level. Identify improvement opportunities or new business prospects. Supervise the quality of requirements submitted to operations, ensuring smooth execution without issues. Coordinate with operations on improvement plans or process adjustments. Manage ad-hoc projects requested by the customer, including timelines, budgets, and progress reports. Collaborate with internal departments (operations, finance, billing). Validate operational costs and expense reports to ensure profitability. Present KPIs and management reports according to required frequency. Lead in-person meetings or site visits with the customer. Conduct operational process audits when necessary or upon management request. Perform other duties as required for operational continuity. SKILLS: Effective communication (oral and written). Customer orientation and ability to build trust-based relationships. Problem-solving and decision-making under pressure. Organization and tracking of multiple tasks or projects. Analytical ability, results-oriented mindset, and business vision. Collaborative work with internal departments (operations, billing). Availability to work in Lurin. Employment Type: Full-time, Permanent. Work Location: On-site employment.