Hostess - Customer Service

Description

Job Summary: We are seeking customer service staff for order taking, food and beverage service, table maintenance, and complaint management to ensure customer satisfaction. Key Highlights: 1. Friendly and professional customer service 2. Teamwork to ensure smooth service 3. Handling complaints and seeking solutions **Responsibilities:** **MORE INFORMATION AT 912 715 883 (FOR JOB INTERVIEW)** * Greet and welcome customers in a friendly and professional manner. * Accurately take food and beverage orders, ensuring special requests are correctly recorded. * Deliver orders efficiently and ensure customers are satisfied with their food and beverages. * Provide menu recommendations, clarify questions, and suggest options based on customer preferences. * Maintain clean and organized tables, ensuring they are ready for new customers. * Manage customer accounts and collect payments accurately and promptly. * Ensure hygiene and safety standards are consistently met. * Collaborate with other staff members to guarantee smooth and efficient service. * Handle complaints and issues professionally, seeking solutions that maintain customer satisfaction. * Cooperate with the rest of the team to achieve sales and quality goals. **Requirements:** * Prior experience in service roles (preferred). * Positive, energetic, and friendly attitude. * Strong communication and teamwork skills. * Ability to multitask in a fast-paced environment. * Basic knowledge of food and beverages (desirable). * Must be over 25 years of age. * Good personal appearance. * Preference for female candidates. Employment Type: Full-time, Permanent Salary: Up to S/.1,300\.00 per month Work Location: On-site employment