IT Support Technician / Technical Support Specialist

Description

Job Summary: We are seeking a Technical Support Specialist with a service-oriented attitude and problem-solving orientation to handle technological incidents and provide support to internal users. Key Highlights: 1. Software and hardware incident handling 2. Support for internal users 3. Technology area development We are looking for a **Technical Support Specialist** to join our team and provide support to internal users in handling technological incidents. We seek individuals with a service-oriented attitude, problem-solving orientation, and enthusiasm for professional growth in the technology field. **Responsibilities:** * Handle software and hardware incidents. * Diagnose first-level technical issues. * Install, configure, and support computers and printers. * Provide support to internal users. * Log and track incidents. * Escalate complex cases to specialized teams. * Assist in documenting technical procedures. **Requirements:** * Technical or university degree in Systems, Computing, Informatics, or related fields. * Basic knowledge of technical support, hardware, and software. * Proficiency in Windows operating systems. * Knowledge of networks, printers, and helpdesk is desirable. * Availability for on-site work. **Conditions:** * Work modality: On-site * Schedule: Rotating * Locations: Villa El Salvador and La Victoria * Salary: S/ 1,130 \+ mobility bonus * Full payroll registration from day one **Benefits:** * EsSalud * Mobility bonus * Career path * Ongoing training * EPS option after 3 months **Important:** * To participate in the selection process, it is mandatory to complete the following application form: https://shorturl.at/QQ3Qr Salary: S/.1,130\.00 per month Workplace: On-site employment