Services Assistant - Classrooms

Description

Job Summary: Provide technical and operational support for the use of audiovisual equipment and IT resources, ensuring the proper functioning of academic activities. Key Responsibilities: 1. Technical and operational support for audiovisual and computer equipment 2. Preparation of spaces for academic activities 3. Technical incident support for faculty and administrative staff On behalf of the **Faculty of Letters and Humanities**, we are seeking 1 **Services Assistant** who meets the following profile: **Job Mission:** Provide technical and operational support for the use of audiovisual equipment, IT resources, and space preparation for classes, meetings, and academic events, ensuring that Faculty activities proceed under appropriate conditions and with the necessary equipment for proper operation. **Responsibilities:** * Provide timely assistance to faculty and administrative staff regarding technical incidents involving projectors, laptops, audio equipment, and connectivity in classrooms, meeting rooms, and offices. * Prepare and configure physical spaces for classes, meetings, videoconferences, thesis defenses, and institutional events, ensuring availability and proper functioning of required equipment. * Supervise appropriate use of portable and fixed audiovisual equipment, coordinating maintenance or repair as needed. * Install, test, and remove technological or logistical support equipment required for in-person, virtual, or hybrid academic activities. * Assist in preparing virtual environments or connecting systems for live streaming, recordings, or hybrid presentations. * Maintain basic records of audiovisual equipment usage, reporting their status and needs for renewal or maintenance. * Coordinate with the Office of Information Technology and other university technical departments to address incidents beyond one's scope of intervention. 8\. Perform other related or complementary duties assigned by the immediate supervisor. **Requirements:** * Technical degree in Administration, Computer Science and IT, Technical Support, Audiovisual Production, Administration and Systems, or related fields. * Two (2) years of experience in higher education. * Two (2) years of experience in administrative support, user support, academic support, logistics, or audiovisual support. * Intermediate proficiency in Microsoft Office. * Proficiency in audiovisual equipment (projectors, audio systems, videoconferencing). * Proficiency in Zoom / Microsoft Teams. Salary: S/.1,243.00 per month Application Question(s): * What is your field of study and academic degree (e.g., graduate, degree holder)? * What is your salary expectation? * Are you currently employed? What is your availability? Work Location: On-site employment