Systems Assistant

Description

Job Summary: We are seeking a technical or university-educated candidate with experience in technical support, help desk services, and administrative assistance in IT to provide first-level support and collaborate in asset management and maintenance. Key Responsibilities: 1. First-level technical support for internal users. 2. Administrative assistance in IT and management of technological inventories. 3. Collaboration in preventive maintenance and coordination of the systems department. What profile are we looking for? * **Education:** Technical or university studies (ongoing, incomplete, or completed) in Computing, Informatics, Systems, or related fields. * **Experience:** Proven experience in technical support (hardware/software), help desk operations, and administrative assistance within technology departments. * **Technical Competencies:** * Proficiency in office tools (**MS Office: Excel and Word**). * Basic to intermediate knowledge of hardware diagnostics, software installation, network configuration, and operating systems. * **Soft Skills:** Service orientation, proactive problem-solving, organizational ability, and excellent communication with non-technical users. What will be your responsibilities? * **First-Level Technical Support:** Respond to, log, and resolve technical incidents or requests from internal users (hardware, software, connectivity, and access issues). * **IT Administrative Assistance:** Support control, organization, and archiving of departmental documentation (licenses, manuals, equipment delivery records, and technology vendor contracts). * **Inventory Management:** Assist in registering, tracking, and updating the company’s technological asset inventory (computers, peripherals, licenses, etc.). * **Preventive Maintenance:** Collaborate in configuring, updating, and installing software and physical components on workstations. * **Department Coordination:** Support tracking of tasks assigned to the systems team and coordinate schedules or requirements with external technical support vendors. Employment Type: Full-time, Temporary Contract Duration: 6 months Salary: S/.1,100.00 - S/.1,200.00 per month Work Location: On-site employment