Job Summary: We are seeking a proactive, service-oriented Commercial Assistant to connect prospective students with high-impact educational programs. Key Highlights: 1. Conscious and continuously developing organizational culture 2. Continuous training and mentoring 3. Career path within the Commercial Department At **Universa**, an educational unit of a growing Peruvian holding company, we seek a Commercial Assistant who will help connect prospective students with high-impact educational opportunities. **Role Objective** Contact and follow up with individuals interested in our educational programs via phone calls, WhatsApp, and other digital channels, in order to provide initial information, answer basic inquiries, and schedule advisory sessions with the commercial team for program presentation and enrollment closure. **General Responsibilities:** * Contact interested leads via phone calls, WhatsApp, and email. * Provide initial information about educational programs and answer frequently asked questions. * Schedule advisory sessions and informational interviews with the commercial team. * Follow up with prospects who have not yet scheduled an appointment. * Keep contact records, conversations, and appointments updated in the CRM or databases. * Confirm prospect attendance at scheduled meetings. * Support outreach and lead re-engagement campaigns. * Meet targets related to effective contacts, scheduled appointments, and prospect follow-up. * Collaborate with Commercial and Academic departments to ensure appropriate attention to prospective students. **Requirements:** * Minimum 6 months of experience in customer service, educational admissions, telemarketing, call centers, consultative sales, or appointment setting. * Experience making phone calls and following up with prospects. * Proficiency in WhatsApp Business, email, and digital tools. * Basic CRM knowledge or willingness to learn. * Immediate availability. * Technical or university studies in administration, marketing, communications, psychology, education, or related fields. **Ideal Candidate Profile:** * Excellent verbal and written communication skills. * Ability to confidently engage in phone conversations and build trust with people. * Proactive, courteous, and service-oriented attitude. * Strong organizational and follow-up skills. * Interest in the education sector and student support. **What We Offer:** * Internship agreement. * Opportunity to join the MYPE payroll upon completion of the internship and achievement of established performance indicators. * Employment opportunities for both part-time and full-time modalities. * Career path within the Commercial Department. * Continuous training and mentoring. * Flex time and rotating schedules. * 100% remote work. * Conscious, continuously developing organizational culture and an excellent work environment. If you are ready to join an expanding commercial team, apply now and grow with us. Job Type: Full Time, Part Time Work Location: Remote
María García
Indeed · HR
María García
Indeed · HR
