Receptionist - Customer Service

Description

Job Summary: We are seeking a responsible and proactive individual for the Customer Service area, with strong interpersonal skills and enthusiasm to learn in a dark kitchen specializing in Peruvian cuisine. Key Highlights: 1. Customer service through various channels and order coordination. 2. Assistance with packaging, commercial activities, and customer follow-up. 3. We value responsibility, commitment, and positive energy within the team. At MAMÁ MARTHA, we continue to grow! We are a dark kitchen delivering authentic Peruvian food, and we are looking for a responsible individual with a positive attitude to join our Customer Service team. \- Location: Pueblo Libre (near PUCP) \- On-site schedule: Tuesdays to Sundays and holidays, from 6:30 a.m. to 3:00 p.m. \- Salary: S/1200 \+ sales target bonus \- Includes breakfast and lunch \- Formal employment registration after the 3rd month (Microenterprise Regime) Responsibilities: * Handling orders via WhatsApp, phone calls, apps, and social media * Coordinating with delivery riders for order dispatch * Entering orders into the system * Managing petty cash opening and closing * Assisting with order packaging * Supporting commercial activities and customer follow-up We are looking for someone who is: \- Punctual \- Organized \- Proactive \- Customer-oriented \- Eager to learn and grow We highly value responsibility, commitment, and positive energy at work! If you are interested, please send us your CV and immediate availability. Job Type: Full-time Salary: S/.1,200\.00 \- S/.1,400\.00 per month Workplace: On-site employment