Service Supervisor

Description

Job Summary: We are seeking a Service Supervisor to coordinate staff, ensure excellent customer service, and guarantee compliance with quality and hygiene standards. Key Highlights: 1. Positive work environment 2. Ongoing training 3. Opportunity for growth **Café Heladería Bravissimo – Chancay and Huaral** *We are looking for a Service Supervisor* **Main Responsibilities:** * Supervise and coordinate front-line and production staff. * Ensure excellent customer service and adherence to quality standards. * Manage shifts, store opening, and closing procedures. * Supervise cash handling, daily sales, and inventory. * Effectively resolve customer incidents and complaints. * Ensure compliance with hygiene and order regulations. **Requirements:** * Minimum 3 years of experience as a service supervisor. * Experience in customer service (cafés, ice cream shops, or restaurants). * Leadership and teamwork skills. * Responsibility, organizational ability, and strong communication skills. * Availability to work from 3:00 PM to 12:00 AM and on rotating shifts **We Offer:** * Positive work environment. * Ongoing training. * Opportunity for growth. * Market-competitive salary. Employment Type: Full-time Salary: S/.1,500.00 \- S/.1,800.00 per month Work Location: On-site employment