Telephone Operator - Customer Service

Description

Job Summary: We are seeking experienced telephone customer service personnel to manage calls, coordinate ambulance services, and communicate via various channels. Key Responsibilities: 1. Telephone customer service and communication management 2. Ambulance service coordination and follow-up 3. Document handling, quotations, and billing Healthcare company (AMBULANCE) seeking personnel with knowledge and experience in telephone-based customer service. **Responsibilities:** Receive and follow up on customer calls. Schedule and execute confirmed services in coordination with ambulance staff. Review and respond to company emails; send quotations, invoices, receipts, and other documentation or information requested by customers via email or WhatsApp. Review and respond to the company's WhatsApp messages. Verify stock levels and expiration dates of medications and supplies. And other related duties. Working hours: Monday to Saturday, 08:00 AM \- 5:00 PM. Must reside in Chorrillos or nearby areas. Higher education degree and experience in similar positions. Performance-based incentives. Availability of time. Strong verbal communication skills, problem-solving ability, proactivity, dynamism, leadership, decision-making capability, and empathy. Salary: Starting from S/.1,200\.00 per month. Workplace: On-site employment