Description
Job Summary:
Supports venue management by ensuring operational, service, and safety standards, supervising staff, and resolving customer concerns.
Key Responsibilities:
1. Ensure the optimal operation of the venue.
2. Provide support to the supervisor in overseeing operational staff.
3. Address and resolve customer inquiries and complaints.
**RESPONSIBILITIES:**
· Ensure the optimal operation of the venue, complying with cleanliness, service, and safety standards.
· Provide support to the venue supervisor in overseeing operational staff.
· Assist in submitting reports (operational, commercial, administrative) as established by the company.
· Comply with the company's Process Manual and Internal Work Regulations.
· Address, resolve, and follow up on customer inquiries and complaints.
· Cash reconciliation, balancing, and rotation; exchange; others.
· Achieve sales targets.
· Perform other duties assigned by the immediate supervisor.
**REQUIREMENTS**
**EDUCATION**: Technical or university students, completed or incomplete, in administration, psychology, marketing, or related fields.
**EXPERIENCE:** 6 months in the retail industry.
**WORK CONDITIONS:**
· Availability: Full-time
. Microenterprise payroll
· Schedule: Monday to Sunday (48 hours per week, rest days between Monday and Friday)
Employment type: Full-time
Salary: S/.1,250.00 per month
Work location: On-site employment