Position Summary: We are seeking an IT specialist for comprehensive support, server administration, information security, network and ERP system management, with a focus on continuous improvement. Key Highlights: 1. Comprehensive technical support and PC maintenance 2. Server administration and information security 3. Network management, ERP systems, and continuous improvement Comprehensive Technical Support 3 times per week Incident response, preventive and corrective PC maintenance 2 Server Administration Weekly Active Directory (AD), File Server, email, and critical services management 3 Information Security Weekly Antivirus management, policies, and access control 4 Networks and Communications Weekly LAN/WAN/WiFi network maintenance and optimization 5 ERP and Application Systems As needed Functional and technical support 6 Consulting and Continuous Improvement Ongoing Strategic recommendations IT infrastructure administration and monitoring (Windows and Linux servers) Active Directory, File Server, and email services management Enterprise antivirus and cybersecurity tools administration Software license control and management ERP system support (STARSOFT, CONCAR, SAP BO, etc.) IP telephony system configuration and maintenance (Asterisk, VoIP) Messaging system administration (Outlook, Thunderbird) Hosting server maintenance Wired and wireless network installation and maintenance Technical support for equipment (PCs, laptops, printers) Advanced Microsoft Excel-based data automation and analysis Support in development and scripting (Java, PHP, Python – intermediate level) Implementation of IT service management best practices (ITIL) Project management using PMI methodology and agile approach (SCRUM) Employment Type: Full-time, Permanent Salary: S/.1\.00 \- S/.2\.00 per month Work Location: On-site employment