Customer Service Advisor

Description

Job Summary: We are seeking talents to join our Contact Center team, providing customer service and guidance, resolving inquiries, and recording interactions. Key Highlights: 1. Develop your customer service experience and advance professionally. 2. Career path. 3. Corporate agreements and discounts. **Apex América, a leading company in the Contact Center sector, is looking for new talents to join our team.** **What will you do?** \* Provide customer service and guidance. \* Effectively resolve inquiries and requests. \* Provide information about products, services, and benefits. \* Accurately record all interactions in the system. **Requirements** \* Minimum 3 months of experience in a Call Center in Customer Service, Sales, or Retention. \* Availability to work onsite in Cercado de Lima. \* Availability to work Monday through Sunday with rotating days off. **Schedules** \* \*\*Monday to Sunday: 12:00 p.m. to 10:00 p.m. \* \*\*Monday to Sunday: 8:30 a.m. to 6:30 p.m. \* Workday consists of 8 hours of effective work + 1 hour lunch break. \* Schedule: 6 working days + 1 rotating day off. \* Rotating days off during the week. **What do we offer?** \* Base salary: S/ 1,130 \* Variable pay: S/ 155 \* Family allowance: S/ 113 \* Full payroll registration from day one. \* Referral bonus. \* Corporate agreements and discounts. \* Activations and awards. \* Career path. \* Birthday gift. ***If you are looking for an opportunity to develop your customer service experience and advance professionally, join Apex América!*** Salary: S/.1,130\.00 per month Workplace: Onsite employment