Description
Job Summary:
Apex América is seeking customer service talent to provide guidance, resolve inquiries, and record interactions in a Contact Center.
Key Highlights:
1. Opportunity to gain customer service experience
2. Opportunity for professional growth
3. Join a leading Contact Center company
**Apex América, a leading Contact Center company, is currently seeking new talent to join our team.**
**What will you do?**
\* Provide customer assistance and guidance.
\* Effectively resolve inquiries and requests.
\* Provide information about products, services, and benefits.
\* Accurately record all interactions in the system.
**Requirements**
\* Minimum 3 months of experience in Customer Service, Sales, or Retention roles within a Call Center.
\* Availability to work onsite in Cercado de Lima.
\* Availability to work Monday through Sunday with rotating days off.
**Schedules**
\* \*\*Monday to Sunday: 12:00 p.m. to 10:00 p.m.
\* \*\*Monday to Sunday: 8:30 a.m. to 6:30 p.m.
\* Workday consists of 8 hours of effective work + 1 hour for lunch break.
\* Schedule format: 6 working days + 1 rotating day off.
\* Rotating day off during the week.
**What We Offer**
\* Base salary: S/ 1,130
\* Variable pay: S/ 155
\* Family allowance: S/ 113
\* Full payroll processing from day one.
\* Referral bonus.
\* Corporate agreements and discounts.
\* Campaign activations and rewards.
\* Career development path.
\* Birthday gift.
***If you are looking for an opportunity to develop your customer service experience and grow professionally, join Apex América!***
Salary: S/.1,130\.00 per month
Work Location: Onsite employment