Professional Operations Intern

Description

Job Summary: We are seeking a professional operations intern to manage processes, coordinate units, provide customer follow-up, and maintain updated systems within a fintech. Key Responsibilities: 1. Manage and monitor the supply of Retail units 2. Coordinate with key departments regarding the status of units 3. Provide personalized follow-up to Retail customers LEASY is a fintech with over 5 years of experience in the market; our vision is to democratize access to vehicle loans across Latin America. We are looking for someone to help us achieve our goals: **Professional Operations Intern:** **Primary Objective:** Responsible for supporting company operations through area processes, meeting established objectives, and delivering high-quality service to both internal and external customers. **Responsibilities:** * Manage and monitor the supply and availability of Retail units. * Coordinate with Maintenance, Claims, Workshops, and Operations departments regarding unit status and progress. * Provide personalized follow-up to Retail customers on their units—from pre-delivery through post-delivery—timely reporting on maintenance, claims, and any incidents arising. * Maintain updated tracking reports and systems, promptly identifying and escalating delays, incidents, and pending items. * Monitor documentation and requirements necessary for unit circulation, ensuring validity and availability. * Timely update the fleet tracking database. **Requirements:** * Graduate or Bachelor’s degree in Business Administration, Industrial Engineering, International Business, or related fields. * Intermediate-level Excel skills (pivot tables, filters, databases). * Interest or prior knowledge in logistics, fleet management, transportation, or field services is desirable. * Availability to work 100% onsite in Miraflores. * Availability to work 40 hours per week: Monday–Friday, 9:00 a.m. to 6:00 p.m. (including 1-hour lunch break). Employment Type: Full-time, Internship Salary: S/.1,500\.00 \- S/.1,800\.00 per month Application Questions: * Are you a graduate or bachelor? Please specify your major and graduation year. * Briefly describe your previous experience in operations, logistics, or fleet/provider management. If none, explain why you are interested in this role. * What is your Excel proficiency level? * Are you available to work onsite in Miraflores? * What are your salary expectations? * Please provide an updated mobile phone number or WhatsApp contact for communication. Work Location: Onsite employment