Loyalty Advisor

Description

Job Summary: We are seeking a Loyalty Advisor for a telecommunications company, responsible for customer service, retention and loyalty management, and inquiry resolution. Key Highlights: 1. Customer attention and follow-up for loyalty and retention. 2. Timely resolution of inquiries, complaints, and requests. 3. Promoting high-quality service and customer orientation. JOIN OUR TEAM! We are currently looking for a LOYALTY ADVISOR to join our telecommunications company. KEY RESPONSIBILITIES: Provide customer service and follow-up. Manage customer retention and loyalty. Resolve inquiries, complaints, and requests promptly. Conduct post-sales calls and follow-up. Promote high-quality service and customer orientation. Record management information and reports. REQUIREMENTS: Experience in customer service, sales, or loyalty programs. Strong communication and negotiation skills. Basic to intermediate Office software proficiency. Goal-oriented mindset. Immediate availability. WE OFFER: Formal employment registration. Positive work environment. Ongoing training. Professional growth opportunities. Apply now and become part of our team!. -Requirements- Minimum education: Technical years of experience Age: 23 years or older Keywords: advisor, asesor