Account Executive

Description

Job Summary: Develops customer retention strategies, fosters strong relationships, and collects feedback to enhance loyalty and minimize churn. Key Highlights: 1. Develops and implements customer retention strategies. 2. Fosters strong relationships with existing customers. 3. Collects feedback to improve retention initiatives. **RESPONSIBILITIES:** o Develops and implements comprehensive customer retention strategies to improve loyalty, minimize churn, and maximize long-term value. o Serves as the primary point of contact for existing customers, fostering strong relationships through regular communication, personalized support, and proactive engagement. o Collects customer feedback on their experiences, preferences, and concerns, using this information to adapt retention initiatives and promptly address any issues. o Stays up-to-date on company marketing promotions and their terms and conditions, effectively communicating them to customers. **REQUIREMENTS:** o Bachelor’s degree in Business Administration, Economics, Finance, Industrial Engineering, Accounting, or related fields. o Minimum one year of experience advising clients in financial institutions or insurance companies, or performing similar functions in intangible product sales or advisory roles. o Intermediate-level English proficiency (MANDATORY). o Excellent communication and interpersonal skills. **BENEFITS:** o Salary plus uncapped commissions o Formal employment with all statutory benefits **WORK LOCATION AND HOURS:** o Monday to Friday, 8:00 a.m. to 5:00 p.m. o Hybrid work model (twice per week). Salary: S/.2,380.00 \- S/.4,000.00 per month Workplace: Hybrid in San Isidro, Lima