SME Business Manager

Description

Job Summary: Contributes to the overall success of the Distribution Agency Network Unit in Peru by leading a team and ensuring compliance with standards and policies. Key Highlights: 1. Leads a customer-centric culture for the team. 2. Monitors indicators to ensure the profitability of the SME portfolio. 3. Promotes a high-performance environment and develops the team. Request ID: 254724 Thank you for your interest in joining Scotiabank Peru—we truly appreciate your application. We are seeking talented individuals who wish to grow and achieve our organization’s objectives. Wishing you great success throughout this process! Purpose Contributes to the overall success of the Distribution Agency Network Unit in Peru by ensuring that specific individual objectives, plans, and initiatives are executed or fulfilled in support of the team’s business strategies and objectives. Ensures all activities are conducted in accordance with applicable internal standards, policies, and procedures. Responsibilities: * Leads and fosters a customer-centric culture across the entire team to deepen client relationships and leverage the Bank’s extensive relationships, systems, and expertise. * Develops and proposes to the Branch Manager the business plan for the assigned SME Officers’ team, aligned with the Bank’s strategy and based on local market analysis—including specific proactive outreach activities, strategies for acquiring new clients through referrals from satisfied customers, plans for leveraging centers of influence, and participation within the area of influence. * Disseminates and ensures correct application and compliance with applicable procedures, circulars, standards, rules, as well as assigned targets and/or objectives, among the Officers under supervision. * Monitors delinquency indicators, risk premiums, provisions, among others, utilizing all bank tools (Counselor, Commercial Window, active campaigns, Commercial Intelligence Database, Intranet Profitability, Risk Report, Business Banking, etc.), to ensure the profitability of the SME portfolio assigned to the team and actively manage its responsible growth. * Defines, jointly with each team member, personal development goals related to required behavioral and functional competencies, in order to assist them in developing a detailed improvement plan addressing their gaps. * Maintains up-to-date knowledge—and ensures Officers under supervision remain updated—on regulations directly affecting their roles (e.g., anti-money laundering, credit risk, etc.), as well as on the Bank’s products and services, to guarantee accurate information for internal and external clients and minimize operational risk. * Complies with commercial and operational standards, policies, guidelines, and processes applicable to their respective business units. * Timely resolves pending items originating from their business unit. * Understands the Bank’s risk culture and how risk appetite must be considered in daily activities and decisions. * Creates an environment where the team conducts effective and efficient operations within their respective areas, while ensuring the suitability, compliance, and effectiveness of daily business controls to fulfill obligations aimed at reducing operational risk, regulatory non-compliance risk, money laundering and terrorist financing risk, and conduct risk—including responsibilities established under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, International Anti-Money Laundering and Counter-Terrorist Financing Manual, and Business Conduct Guidelines. * Promotes a high-performance environment and implements a workforce strategy to attract, retain, develop, and motivate the team; to achieve this, fosters an inclusive workplace, communicates the vision, values, and business strategy, and manages a succession and development plan for the team. Requirements: * Completed university degree: Accounting, Administration, Economics, Industrial Engineering, etc. Preferably specialized courses related to the business line: Finance, Accounting, Administration, HR. Requires continuous updating. Internal: 2–4 years of experience as an SME Banking Officer / Master / Business Banking Network Officer, with appropriate banking expertise. External: 2 years in similar roles at institutions of comparable size.  Financial Statement Analysis and Evaluation  Credit Policies and Evaluation  Sales and Service Techniques  Team Leadership Location(s): Peru : Lima : Lima Thank you for your interest; however, only candidates selected for interviews will be contacted. \*\* At Scotiabank Peru Group, we value the unique skills, experiences, and perspectives each person brings. We champion inclusion with passion and respect. If you believe we could provide you with any reasonable accommodation during the selection process, please indicate this when registering your information on our platform or when contacting our Talent Acquisition team. We are committed to creating and maintaining an inclusive, accessible, and safe environment where everyone is welcome.